Renucartz

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Cancellation and Refund Policy

1. Order Cancellation

  • Customers can cancel their orders before the order is processed for shipping.
  • Once the order has been shipped, cancellation is not allowed.
  • RenuCartz reserves the right to cancel orders due to product unavailability, payment issues, or unforeseen circumstances. In such cases, a full refund will be issued.

2. Refund Process

  • Refunds will be initiated after the returned product is inspected and approved.
  • Refunds will be credited to the original payment method within 7-10 business days.
  • RenuCartz is not responsible for delays caused by payment gateways or banking institutions.

3. Non-Refundable Items

  • Perishable goods, customized items, and digital downloads are non-refundable unless specified otherwise.
  • Product-specific exclusions will be mentioned on the product page.

4. Shipping Charges

  • Original shipping charges are non-refundable unless the return is due to an error by RenuCartz, such as delivering a defective or incorrect product.