Shipping and Delivery Policy
1. Shipping Timeline
Orders are processed within 1-3 business days from the date of purchase.
Estimated delivery times vary based on location and will be communicated at checkout.
2. Shipping Charges
Shipping fees, if applicable, will be displayed during the checkout process.
Free shipping may be available for orders that meet specific conditions, such as a minimum purchase value.
3. Delivery Process
Orders are delivered through trusted third-party courier services.
A tracking number will be provided once the order is shipped, allowing you to monitor the delivery status.
4. Delays and Issues
While we strive to ensure timely delivery, unforeseen delays due to weather, customs, or courier issues may occur.
In case of significant delays, please contact our customer support for assistance.
5. Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate shipping information.
RenuCartz is not liable for delays or non-delivery due to incorrect or incomplete addresses.
6. Damaged or Missing Items
If your order arrives damaged or with missing items, notify us within 48 hours of delivery for resolution.
Retain all packaging and provide photos as proof when reporting an issue.